Refund Policy
Thank you for shopping with Green Roots Theory.
We are committed to ensuring satisfaction with every product promoted through our platform. As an affiliate-based showcase, all products are sold and fulfilled by our brand partners, and individual refund policies may vary. However, we strive to provide you with the following guidelines:
1. Third-Party Fulfillment: Green Roots Theory acts solely as a marketing and informational platform. All purchases are processed by our partnered sellers/brands. For questions or concerns regarding product returns or refunds, please refer to the specific return policy of the brand you purchased from.
2. General Refund Guidelines: If you receive a damaged, defective, or incorrect product, please contact the respective seller directly using the information provided in your order confirmation. Most brands offer refunds or exchanges within 14–30 days of purchase. Please retain your proof of purchase and any packaging. Refund approval and processing times are determined by our affiliate partners.
3. Support: If you experience difficulty contacting a seller or need assistance locating their policy, reach out to us at [your email], and we’ll do our best to connect you with the appropriate party.
4. Disclaimer: Green Roots Theory does not process payments, returns, or refunds directly. We serve to connect customers with reputable third-party brands and cannot be held liable for the individual policies or practices of these partners.
